MOST STRANDS ARE SOLD BY THE HALF STRAND: Unless otherwise specified. This means that if you want a whole strand of beads then you will need to buy a quantity of 2. We try to keep things affordable by offering whole and half strands to our customers.
WILL I RECEIVE THE STRAND SHOWN IN THE PICTURES? Our pictures are originals. You will receive the strand shown in the pictures unless on the rare occasion we have an identical multiple available. What you see is what you get and we don't use stock photos. If you like the pictures, you will LOVE the artisan faceted beads!
HOW DO I KNOW WHAT ITEM QUANTITIES ARE AVAILABLE? The quantity available is listed below the price in the product details.
I NEED MORE THAN THE QUANTITY LISTED: Email us at support@rockcandybeadsllc.com and we will see if we have more in stock.
CAN YOU SEND ME A COMBINED INVOICE? Unfortunately we are not set up to send combined invoices. Our shopping cart process requires a purchase, check out and payment.
DO YOU ACCEPT PAYPAL? Yes! For your convenience, we take PayPal!
I'M NOT REGISTERED WITH PAYPAL, CAN I PAY WITH A CREDIT CARD? Yes, we are set up to pay with a credit card. Follow instructions during the checkout process.
HOW SOON DO YOU SHIP? WE SHIP DAILY! Your item, whether it is a set of faceted beads or an artisan sterling silver charm, will be mailed out very promptly either same day or next day, usually within 24 hours upon receipt of payment. We use quality bubble mailers and bubble wrap to securely package your items.
CAN I COME VISIT YOUR STORE? We are an online store and are not set up for visits. We do respond promptly to emails and you can always call us.
CONTACT INFORMATION:
Customer Service Phone:
Customer Service Fax: 513-398-2839.
Customer Service Email: support@rockcandybeadsllc.com.
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